Each month you will be mailed a detailed electric bill showing your meter readings, electric usage, and charges. Also enclosed with the bill with be our monthly newsletter (Spotlight) and a self addressed return envelope for your convenience in returning your payment by mail. Simply tear off the remittance coupon at the bottom of your bill and place it in the envelope, along with your payment and deliver or mail the envelope to us in time for your payment to be posted by the due date indicated on the bill.
If you prefer to have one combined, single page statement for ease in submitting your remittance or ease of viewing multiple electric accounts then Group billing is for you. Group Billing is for members with multiple meters which are read on the same day each month and the electric bills are sent to one mailing address. All of the individual electric statements will still be included in the monthly billing but a summary statement will also accompany the individual statements. The summary statement will list each electric account number, service address, and the individual amount of each electric account for that month. A combined total of the individual bills will be presented at the bottom of the summary statement. All that is needed to remit payment on all of the included accounts is the summary coupon reflecting the total of these electric accounts each month.
Are you on a budget? Does your electric bill vary each month? Budget billing can help. Budget billing guarantees you no surprises when you receive your electric bill. With budget billing you pay the same predetermined amount each month.
Each month on your electric bill your actual electric use is compared to the projected figures. If there are any large discrepancies in the two amounts, contact us to discuss adjusting the budgeted amount.
Each year the two figures are compared again. If you’ve over paid your bills during the previous twelve months, a refund check for the over paid amount will be issued. If you have under paid, the excess amount will be due with the following bill.
If you are not currently a budget billing customer, you can start participating in the program any time. There are certain credit requirements and restrictions.