Scammers are out there, but so is JOEMC! We want to keep you informed and protected. Here’s what you need to know about utility scams:

1. WE DON’T MAKE THREATENING CALLS: JOEMC will never call demanding immediate payment or threaten disconnection.

2. SCAMMERS MIGHT SEEM REAL: They can even “spoof” phone numbers to appear legitimate.

3. STAY IN CONTROL: Check your account status online anytime to avoid falling for scams.

PROTECT YOURSELF:

• Create a secure online account: Easily sign up for an online account at joemc.com to view your account details and payment history.
• Call us directly: If you have any questions or concerns, contact JOEMC directly at 910-353-1940. Our member services representatives are happy to help.
• Never pay with gift cards: Legitimate companies like JOEMC will never ask for payment through gift cards or prepaid debit cards.

By staying informed, you can avoid scams and keep your information safe.