Manage Your Account From Anywhere

Save Time and Manage Your Account From Your Phone

Learn More About the JOEMC Mobile App

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Download the JOEMC mobile app for fast, easy, secure access to your account anytime…no matter where you are. You can view your balance, pay your bill, report an outage, track your usage, schedule alerts and reminders, and stay connected with us via Facebook. Nearly everything you can do from our “Member Services Portal” can now be handled instantly from your smart device.

Report and View Active Outages
Power out? Report your outage from your smart device. Simply log in and select “Report” icon. You can also check the repair progress and affected area with our interactive outage map.

View Account Information
Select the “Account” icon to view a list of all of your accounts complete with due dates and balances. Select a specific account from the account list to make a single payment or to sign up for push notifications for that account.

View Your Bill History
Get a concise summary of each of your bills and link to PDFs of your available bills. If the PDF of your bill is not available, you’ll see a nice message letting you know to check back later.

Make a Payment
Select the “Pay” icon to initiate a payment for a single account or for multiple accounts, if applicable.

View Payment History
The Payment History icon connects you to a list of your past payments by month, including the date and amount of each payment.

Manage Your Account
Select the “Manage” icon to change information associated with your account like email address, password, and other contact information.

Review Usage History
Select the “Usage” icon and review usage for the past week, two weeks, or three months with high and low temperature graphs for reference. Also see average daily consumption and total monthly consumption.

Follow Us on Facebook
Connect directly to our Facebook page for up-to-date information about us!


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