Jones-Onslow EMC Recognized Among the Nation’s Top-Scoring Electric Cooperatives

At Jones-Onslow Electric Membership Corporation, our mission has always been simple: put our members first.

We’re proud to share that this commitment has once again been recognized. According to Cooperative Insights’ Top-Scoring Cooperatives for the Second Quarter of 2026, JOEMC was recognized as one of the nation’s highest-performing electric cooperatives for member satisfaction. This recognition places us among an elite group of cooperatives across the country that are earning exceptional marks from the people who matter most—the members we serve.

As a member-owned cooperative, your experience is at the heart of every decision we make. Whether it’s restoring power after a storm, answering questions about your electric bill, investing in new technology, or supporting our communities through scholarships, grants, and local events, our focus is always on providing reliable service with a personal touch.

Cooperative Insights measures member satisfaction using nationally recognized benchmarks such as the American Customer Satisfaction Index (ACSI®) and Net Promoter Score℠ (NPS®). These scores allow electric cooperatives to compare member satisfaction against utilities across the nation and identify opportunities to continually improve.

While we’re honored to receive this recognition, we know awards aren’t what matter most. What matters is earning your trust every day.

This achievement belongs to every JOEMC employee—from our member services representatives who answer your calls, to our lineworkers who restore power in the middle of the night, to our engineers, field personnel, and support staff who work behind the scenes to keep your lights on safely and reliably.

Being recognized as one of the nation’s top-scoring cooperatives is more than an accomplishment—it’s a reminder of the responsibility we have to continue delivering the level of service our members deserve.

Thank you for allowing us to serve you. Your feedback, trust, and support inspire us to keep improving and to remain focused on what makes the cooperative difference so special.

Together, we’re more than your electric provider—we’re your cooperative.