Save gas and take the easy path to convenience. New technology makes paying your bill and managing your account available anytime, anywhere:
With our online bill payment service, you can save time, gas and stamps by visiting our website to pay your electric bill. This is a simple, fast and accurate service that enables you to pay your bill with an e-check, Visa, MasterCard, American Express, or Discover Card just about anytime, anywhere you have access to the Internet. You can also view the current balance on your electric account and review electric use for the past 12 months. When you make a payment online using our service, a confirmation of your payment is given and the amount owed immediately updates on the View Your Current Balance screen.
JOEMC has PaySite Kiosks located right in your neighborhood. Using our kiosks are free and the payment posts to your account immediately, just as if you had driven to our office to pay it. You can pay in cash but the kiosks also accept checks or Visa, MasterCard or Discover Card. Simply scan your bill (or type in your account number) and follow the instructions on the screen. It’s fast and convenient! An important thing to note is that the machines don’t return change so if members make a payment in cash, any overpayment to an account will be applied as a credit to the account. In addition to having payment kiosks at our two offices (headquarters in Jacksonville and the Sneads Ferry District Office), we also have payment sites at the following locations:
Piggly Wiggly at 715 West Corbett Avenue in Swansboro
Trenton Government Center at 418 Hwy 58 N, Unit A in Trenton
Realo Discount Drugs at 423 Yopp Rd. in Jacksonville
Download the JOEMC mobile app for fast, easy, secure access to your account anytime…no matter where you are. You can view your balance, pay your bill, report an outage, track your usage, schedule alerts and reminders, and stay connected with us via Facebook. Nearly everything you can do from our “Member Services Portal” can now be handled instantly from your smart device.
The Automatic Draft Payment Plan can eliminate the hassle of writing a check each month. You can arrange to have the payment deducted from your bank checking or savings account, your debit card or credit card electronically. The Automatic Draft Payment Plan can eliminate the hassle of writing a check each month. You can arrange to have the payment deducted from your bank checking or savings account, your debit card or credit card electronically. You can fill out the application below and return it to the office OR you can set up an automatic draft by logging into JOEMC’s member portal and clicking on Draft Payment Options or Set Up Draft in the Quick Links Section.
Pay Where You Shop now lets members pay their electric bill while shopping at participating retailers.
Members will need a barcode to present to the store clerk when you are ready to pay your electric bill. You can get the barcode by clicking here (you must have your account number to retrieve the barcode from the Pay Where You Shop page). Be sure to tell the store clerk how much you want to pay on your JOEMC bill — the retailers will accept CASH ONLY.
Please keep in mind that store clerks do not have any information about your account. You will not be able to ask them how much you owe or any other account information.
Some of the participating retailers include Dollar General, Family Dollar, Speedway, Walgreens and CVS Pharmacy.
Click here to get your barcode and see participating retailers.
Members can call the JOEMC office 24/7 and make a payment through our Interactive Voice Response phone system. You will need your account number and the card you want to use for your payment.