SharePoint Usage Questionnaire

This enhanced questionnaire is designed to uncover detailed feedback on SharePoint's usage, functionality, and areas for development, facilitating targeted improvements to meet the diverse needs of your organization's users.

General Usage

How frequently do you access the SharePoint site?

Which of the following common access resources do you use regularly? (e.g., Meeting Room Calendar, Safety Meeting Recordings, Report IQ Server)

Are there any resources listed that you were unaware of but find useful upon discovering?

How do you primarily access SharePoint (e.g., mobile, desktop, tablet)?

Have you experienced any difficulties logging into or navigating the SharePoint site?

Are there specific times of day when you find SharePoint to be more or less responsive?

How would you rate the speed and performance of the SharePoint site on your usual device?

Do you feel that the SharePoint site is organized in a way that makes sense for your daily tasks?

Tools and Resources

How easy is it to find the HelpDesk link, JOEMC Phone Directory, or other general tools when you need them?

Have you encountered any challenges when accessing or using the All Documentation section (MBase, rates, phone, SharePoint, etc.)?

Are the search functionalities within SharePoint effective in helping you find what you're looking for?

Have you used SharePoint's collaboration features (e.g., document sharing, team sites)? If so, how would you rate your experience?

Are there any tools or resources you find lacking or believe could be improved within SharePoint?

Have you received adequate training on how to utilize the tools and resources available on SharePoint?

Do you have suggestions for new tools or resources that would aid in your job functions?

How frequently do you use the provided tools and resources for projects or daily tasks?

Training and Reference

Do you find the training documents and reference guides available on SharePoint helpful for your role?

How can we improve the Operations section for better access to project trackers, outage maps, and command centers?

Are there areas of your role where you feel additional training or resources could be beneficial?

How user-friendly do you find the layout of the training and reference materials?

Have you encountered any outdated or incorrect information in the training materials?

Would you prefer more interactive training materials (e.g., videos, quizzes)?

How can we make the training and reference materials more accessible and useful?

Are there specific topics or skills you would like to see covered in future training materials?

GIS and Mapping

How often do you use the GIS pages and weather-related links provided on SharePoint?

Are there any additional GIS or mapping resources that you believe should be included?

Do you find the GIS resources easy to use and navigate?

Have you encountered any inaccuracies or issues with the GIS data provided?

How important are GIS and mapping resources to your daily work?

Would you benefit from training on how to more effectively use the GIS and mapping tools?

Are there any specific functionalities or data types you wish were available in the GIS section?

How could the GIS and mapping resources be improved to better support your work?

Documents and Policies

Are the specific documents and policies (Employee Handbook, HIPAA Policy, Dress Code Policy, etc.) easily accessible and up to date?

Would you suggest any improvements or additions to this section?

Have you ever had difficulty finding a specific document or policy?

Do you find the organization of the documents and policies intuitive?

Are there any documents or policies you believe are missing from SharePoint?

How frequently do you consult the documents and policies available on SharePoint?

Would you find it helpful to have a summary or highlights section for major policies?

How can we ensure that all employees are aware of and understand the key policies?

System and Software Access

How straightforward is it to gain access to various software tools listed, like Catalyst, Meridian, and Project Tracker?

Have you experienced any issues with software access that need to be addressed?

Are there any software tools or applications you need access to that are not currently available on SharePoint?

How could the process for requesting new software or tools be improved?

Do you feel that the current software and tools meet your needs, or are there gaps?

Have you found the instructions for accessing and using the software tools clear and helpful?

Would you like more in-depth training on any of the software tools provided?

How can we better support you in utilizing these software tools to enhance your productivity and workflow?